Privacy Policy

1. What information we collect

When you submit an enquiry through our contact form, we collect the following information:

• Your name — so we can address you personally in our reply.
• Your email address — so we can respond to your enquiry.
• Your phone number — if you choose to provide it, so we have an alternative way to reach you.
• Your business name — if you choose to provide it, so we understand the context of your project.
• Project details — the information you share about your business and the website you have in mind.

We do not use cookies to track you across the web, and we do not collect any sensitive personal data such as payment or health information through the contact form.

2. How we use your information

We use the information you provide solely to:

• Respond to your enquiry and discuss your project.
• Prepare an accurate quote or proposal for the work you have requested.
• Keep a record of our communications while we work together.
• Occasionally follow up if you have asked us to, or if we need further details to move your project forward.

We will never sell your information, share it with unrelated third parties, or use it for marketing purposes without your clear permission.

3. How we store and protect your information

Enquiry data is sent securely by email and may also be stored in our project management systems. We take reasonable technical and organisational measures to keep your information safe, including:

• Using secure email and hosting providers.
• Keeping access to your information limited to those directly involved in your project.
• Deleting or anonymising enquiry records when they are no longer needed.

We only keep your information for as long as necessary to respond to your enquiry, provide our services, or meet any legal or accounting requirements.

4. Your rights

Under UK data protection law, you have the right to:

• Ask what personal information we hold about you.
• Request corrections to inaccurate information.
• Ask us to delete your information in certain circumstances.
• Withdraw your consent or object to how we use your data.

5. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review it periodically.

6. Contact us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your data rights, please get in touch.